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800.644.6443
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24-Hour Customer Service in Redwood City CA & Palo Alto CA

Round-the-Clock Service for Your Convenience.

At Insurance By Castle, we strive for quality service with your convenience in mind. By offering 24/7/365 support, we’re here to serve you – when you need us most. Since accidents and non-collision oriented situations can fall outside of normal business hours, we’ve partnered with Allied Insurance’s On Your Side® service center to provide you with extended hours in case you need assistance.

For claims, accidents, billing information, and more, you can contact an Allied representative 24 hours a day, seven days a week at 800-282-1446.

Our Location

Insurance By Castle

1227 Arguello Street
Redwood City, CA 94063
Main office: 650-521-9040
Toll free: 800-644-6443

Our Providers

"You did exactly what you said you would do exactly when you said you would do it. You were knowledgeable and always available to answer questions. A nice benefit was saving about 15% on my insurance policy!"
-Tom Garrett
Tom Garrett
"Best insurance company in every respect.......knowledge, service, courtesy, accountability. Always aim to please."
-Ann Miller
Ann Miller
"Always professional and courteous. Readily available for answering questions or giving guidance to refer to another place that can help if for some rare reason they aren’t able to help. They’re very personable."
-Kathleen Hahn
Kathleen Hahn
"Always great-Love you guys Can't say enough great things about Ingrid and Kelly."
-Jeremy Sowers
Jeremy Sowers
"You took your time in explaining coverage and cost. Even though I repeated some of my questions you were patient and courteous. Thanx."
-Daniel Gutierrez
Daniel Gutierrez
"You respond quickly to my questions on insurance and cost."
-Shawn Fitzpatrick
Shawn Fitzpatrick